Individual measure

Air Source Heat Pumps

Low-carbon heating for the home as an individual install: outdoor unit, heating system, MCS design. Fabric upgrades sit separately if the house still leaks heat.

What it does

Heat pumps, in plain English

An air source heat pump takes heat from the outside air and uses it to warm the house, instead of burning gas in a boiler. We survey, design and fit it as an individual measure: the outdoor unit, the heating system inside, and a handover on the controls. It runs cooler than a boiler, so the house has to be able to hold that heat. If it cannot, we will say so before we quote.

Air source heat pump outdoor unit installed beside a house
Solid brick homes

A heat pump on uninsulated solid brick works too hard

Solid brick has no cavity. An overworked gas boiler can still heat the house by burning more fuel. A heat pump cannot. External Wall Insulation wraps the outside so the house holds heat, rooms stay even, and the pump can run at the temperatures it is designed for. Then the heat pump belongs on the house, not as a hopeful bolt-on.

  • Solid-wall terraces and villas leak heat through the brick, not just the roof.
  • EWI is done from outside, so you keep the rooms and usually stay living in the house.
  • We will say if the fabric is not ready, rather than sell you a pump that will struggle.
How External Wall Insulation works
Why it matters

What you get from doing it properly

  • Low-carbon heat as a standalone install, not only as part of a wider package.

  • BUS currently takes up to £7,500 off a qualifying job and is not means-tested.

  • Can sit with solar and battery in a whole-house energy setup.

How it works

We check the house, then we specify the pump.

A heat pump is not a like-for-like boiler swap. We survey heat loss and electrics first. BUS currently takes up to £7,500 off a qualifying install and is not means-tested.

  1. 01

    Survey the house

    Heat loss, electrics and how the home is heated now. We say whether a pump belongs on this house, and what else it would need.

  2. 02

    Design the system

    Unit siting, emitters and MCS design for this property. We only quote a pump that will actually warm the house.

  3. 03

    Install and hand over

    Install, commission and walk you through the controls so you know how to run it.

Accredited

MCS is the accrediting body

Air source heat pumps have to be installed by an MCS certified contractor for the work to count, including for BUS. That is us.

  • MCS

    The Microgeneration Certification Scheme is the standard for heat pump installers in the UK. Westdale North is MCS certified.

  • TrustMark

    MCS heat pump work is lodged through TrustMark. BUS also needs an MCS certified installer.

Questions people ask

Straight answers on heat pumps before you enquire. If yours is not here, ring us.

Yes, if the walls can hold the heat. Solid brick has no cavity, so an uninsulated house loses heat too fast for a low-temperature heat pump. External Wall Insulation is usually the step that makes it viable. We will say if the fabric is not ready.
Work with us

Want to work with Westdale North?

Local authority scheme, housing association programme, or private whole-house retrofit. Tell us about the stock or the property and we will come back with a clear next step.